Continuing the discussion from eGate-Android MDM-version 1.17 :
Version 1.20
Adds app names to the app IDs listed in the unhide apps screen.
Also adds new screens to block apps from being uninstalled.
2 Likes
egateinstaller.exe (16.3 MB)
this is a simple egate installer to makes things simpler
i think the check active accounts button does not work
3 Likes
am53
February 15, 2025, 9:28pm
3
Trying to install eGate on Qin F21 and getting this error
java.lang.IllegalStateException: Trying to set the device owner, but the user already has a profile owner.
any help
I removed all accounts Can’t find the issue.
DonBot
February 16, 2025, 1:02pm
4
See:
Setting the Device Owner Information :
Common Issues
Sometimes, even after logging out of all accounts, the device may still claim that there’s an existing device owner or account. Here are additional steps to troubleshoot and fix this issue:
1. Check for Accounts in Specific Apps
Some apps create their own accounts, even if they don’t appear in the main Accounts section of your settings.
Open apps that have accounts and ensure you’re fully logged out of any accounts within them.
2. Check for Other Device Management Apps
Some apps, such as Family Link or other filtering tools, can interfere with setting the device owner. You need to remove these apps before continuing.
Look in Settings > Security > Device Admin Apps (this path may vary depending on your phone).
If another app is listed as a device administrator, disable or uninstall it.
Alternatively, you can connect your phone to a computer and run this command via ADB to check for device administrators:
adb shell dumpsys device_policy
If you see another app listed as a device owner, you’ll need to remove it before proceeding.
Usually it is not a good idea to uninstall it, disabling it should be fine (assuming it’s built-in).
am53
February 16, 2025, 1:16pm
5
It’s not the first time I install a eGate filter I did everything but still not working
It’s a Qin F21 I think they have a new restriction on they devices
DonBot
February 16, 2025, 1:35pm
6
Only on the Chinese software
What software are you running?